Introduction & Scope
Welcome to fafa bet (fafabet.onl). This Privacy Policy explains in detail how we collect, use, store, and protect the personal information of users on our platform. By using the fafa bet website or mobile app, you are considered to have agreed to this Privacy Policy.
We believe that every player's right to privacy deserves the highest level of protection. From the moment you open an account at fafa bet to every gaming session you play, safeguarding your information is our responsibility.
Important: This Privacy Policy applies to all fafa bet services, websites, and mobile applications. Please visit this page regularly as the policy may be updated from time to time.
What Information We Collect
To provide you with the best service and to keep your account secure, we need to collect certain personal information. Below is a detailed breakdown of the types of information we collect:
Information Collected at Registration
- Full Name & Date of Birth (for age verification)
- Email Address & Mobile Number
- Home Address & Country/Region
- Preferred Currency & Language
Information Collected During Identity Verification (KYC)
- Copy of National ID, Passport, or Driving License
- Most recent utility bill or bank statement (as proof of address)
- Payment Method Verification Details
Automatically Collected Information
- IP Address & Device Type
- Browser Information & Operating System
- Gaming Activity & Session Duration
- Transaction history and amounts
| Type of Information | Purpose of Collection | Mandatory |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Identity Document | KYC Verification | For Withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
How Your Information Is Used
Fafa bet uses the information it collects solely for specific and lawful purposes. We never use your data for irrelevant or unethical activities. The primary purposes for which your information is used are outlined below:
- Account Management: For creating your profile, securing your login, and updating your account settings.
- Transaction Processing: Your information is used to process deposits, withdrawals, and bonus payouts.
- Customer Support: To assist in resolving your complaints, questions, and issues.
- Fraud Prevention: To detect suspicious activity and keep your account secure.
- Responsible Gaming: To identify patterns of excessive gaming and provide the necessary support.
- Platform Improvement:Analytical data is used to improve user experience and game quality.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
Learn: fafa bet does not share your information with third parties for marketing or advertising purposes. Your consent is obtained before any promotional emails are sent, and you can unsubscribe at any time.
Data Sharing & Third Parties
Fafa bet does not generally share your personal information with third parties. However, disclosure may be required in the following limited circumstances:
- Payment Processor: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
- Regulatory Authority: Information may be disclosed in response to lawful requests from government or legal authorities.
- Security Services: Limited data sharing with trusted partners to prevent fraud and ensure cybersecurity.
- Business Transfer: In the event of a company merger or acquisition, you will be notified in advance.
All third-party partners are contractually obligated to meet fafa bet's strict data protection standards. They are provided only the information necessary for the specified purpose — nothing more.
Cookie Policy
Cookies are small text files stored in your browser. fafa bet uses the following types of cookies:
Essential Cookies
These cookies are essential for login sessions, security verification, and core platform functionality. Without them, the site will not work properly.
Performance Cookies
Used to understand how you interact with the site. This data is fully anonymized and used solely to improve our service.
Preference Cookies
Used to remember your language preferences, theme settings, and other personalized experience options.
Cookie Controls: You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain site features.
Data Security Measures
Fafa bet protects your personal information using industry-leading security technology. Our security measures include:
- 256-bit SSL/TLS Encryption – Bank-grade security
- Two-Factor Authentication
- Regular Security Audits & Penetration Testing
- Real-Time Fraud Detection System
- Data Backup & Disaster Recovery Plan
- Regular data protection training for staff
Please note that no method of transmission over the internet is 100% secure. If you notice anything suspicious on your account, contact our support team immediately.
Your Right to Data Protection
As a fafa bet user, you have the following rights:
Right to Access Your Data
You may request to view the information we hold about you. A complete summary will be provided within 30 days of your request.
Right to Correct Your Data
If any of your information is incorrect or incomplete, you may request a correction. The necessary steps are typically taken within 7 business days.
Right to Delete Your Data
After closing your account, you may request deletion of your personal information within a specified period. However, certain data may need to be retained for a defined period due to legal obligations.
Right to Object to Processing
You have the right to object to how your data is used for specific purposes. You may unsubscribe from marketing emails and request restrictions on data processing.
Data Retention Period
Fafa bet retains your information only for as long as necessary. The retention periods for different types of data are outlined below:
- Account Information: For the duration the account is active and for at least 5 years after closure.
- Transaction Details: 5–7 years as required by law.
- KYC Documents: Up to 5 years after account closure.
- Gaming Activity Log: Up to 1 year for analytical purposes.
- Support Conversations: 2 years after resolution.
Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified.
Protection of Minors
Fafa bet strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration and confirmed again during the KYC process.
If we become aware that a minor has created an account, it will be closed immediately and any collected data will be securely deleted. We urge parents and guardians to ensure that children do not access fafa bet.
Privacy Policy Update
Fafa bet may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following channels:
- Update notifications will be sent to your registered email.
- A banner notice will be displayed on the site's homepage.
- The "Last Updated" date at the top of this page will reflect the change.
Continued use of fafa bet after any updates will be considered acceptance of the revised policy. We recommend checking this page regularly to stay informed.
Contact Us
For any questions, complaints, or requests regarding your personal data, please contact our Data Protection Team:
Email: [email protected]
Response Time: Typically within 24–48 hours
Language: You can reach us in both Bengali and English.
Our support team is always ready to address any concerns you may have. Earning your satisfaction and trust is our primary goal.